RGMC is designed for pseudonymous use. Its intended operation does not require your real name, e-mail address or phone number.
RGM is the server and management system behind our game servers. It manages instances, status information, runtimes, networking and administrative capabilities.
RGMC – RGM Companion is the related player/admin companion interface. It accesses explicitly exposed RGM Core information and functions through defined interfaces. What a user can see or use depends on that account's role and permissions.
Technical and usage-related data is used to operate RGM and RGMC, securely associate accounts and devices, enforce permissions, provide requested functions and perform security checks.
Internally generated technical and usage data may also be analysed to investigate errors and incidents, identify abuse or unusual conditions, and improve the stability, usability, functionality and security of RGM and RGMC. Where practical, such analysis should use pseudonymised or aggregated information.
Diagnostic reports are sent to the admin only after an explicit user action. Access tokens, private device keys and security answers must not be included.
Messenger: chat, ticket and direct-message content is stored on the private RGMC server so conversations remain available across paired devices. When a message is deleted its text is removed; a minimal deletion marker and technical metadata may remain to keep the conversation consistent. Server chats are visible to authorised participants, support tickets to the respective user and admins, and direct messages to their participants.
Data is not sold to advertisers and is not used to build commercial advertising profiles. Private communication content is not automatically sent to AI services. If a later feature changes this data flow, it must be described transparently before use.